Donors like you are at the heart of everything we do at Forest & Bird and without your generosity we would not be able to carry out our mission to protect and restore nature in Aotearoa / New Zealand.
Your Donation Receipts
It is a privilege to be entrusted to carry out your wishes and we value every single dollar we receive. We want to thank you for your kind and thoughtful gifts and, when you provide us with your contact details, we will send you a receipt that also explains how your donation will be used. Whenever possible we aim to get this to you within two business days of receiving your donation.
You may also be entitled to claim a tax rebate for your donation at the end of the financial year. See http://www.ird.govt.nz/income-tax-individual/tax-credits/donations-taxcredits/donations-taxcredits.html for more information.
Forest & Bird Donations Refund Policy
Forest & Bird will refund all donations made that are fraudulent due to unauthorised use of a credit card. In all other circumstances, refunds of donations will be at the discretion of Forest & Bird, unless in the event of returning funds raised for a specific purpose that has not been fulfilled by Forest & Bird as agreed. In assessing whether refunds of donations can be facilitated, we will determine whether the donation in question has already been applied to a charitable purpose or whether it is available to be released back to the donor.
If you have any questions about this policy or wish to seek a refund of a charitable donation you have made, please contact us at firstname.lastname@example.org or on 0800 200 064.