How to contact Forest & Bird | Help
On this page you can find out how to contact us, ask questions, submit feedback, or make a complaint. Before getting in touch, check out our FAQs below.
General enquiries
Please fill in the Contact Us form below and choose a topic from the dropdown menu. We will make sure your enquiry is sent to the staff member/team who can help.
Contact Forest & Bird
Forest & Bird National Office
Location: Ground Floor, 205 Victoria Street, Te Aro, Wellington 6011
Postal Address: Forest & Bird, PO Box 631, Wellington 6140
Courier address: Forest & Bird, Ground Floor, 205 Victoria Street, Te Aro, Wellington 6011
Free phone: 0800 200 064 (9am-5pm Monday to Friday)
Email: office@forestandbird.org.nz
Forest & Bird members
If you have an annual membership and need to update your address, email, or telephone number, you can do this on our My Forest & Bird portal. Your username is your seven-digit Supporter ID.
Make a complaint
Forest & Bird is working hard for nature and strive for excellence in everything we do. We value public feedback and take complaints seriously. See our complaints process for more information.
Bird identification
We receive a lot of enquiries seeking help identifying a bird they have seen or heard. While we cannot help with individual questions, we have pulled together some freely available native bird identification resources to help.
How to help an injured bird
Forest & Bird cannot help with injured birds. Check out our factsheet on what to do, including a list of bird rescue centres
Forest & Bird FAQs
I would like to email you with a general enquiry, or a query/request for membership, fundraising or regular donations:
Please complete the ‘Contact Forest & Bird’ form above, and use the 'Type of enquiry' drop down to match with the query you have. This will ensure your query is directed to the right team. Note if you're wanting to email us about your fortnightly/monthly donation, select 'Regular Donations' in the type of enquiry drop-down.
I would like to know about regular giving:
Please see our page, here: Regular Giving.
I have a question about Kiwi Conservation Club:
There is a separate site for KCC with great resources that you may want to take a look at first, here: https://kcc.org.nz
If you do not find what you're looking for, there is a Contact section under 'About KCC'.
I have a question about Forest & Bird Youth:
Check out our Youth page that has been updated with helpful info. If you have a specific question after reviewing the Youth page, please email membership@forestandbird.org.nz
I have a question about Forest & Bird adult/senior membership:
Please email membership@forestandbird.org.nz .
If you're looking for information about our magazine, including digital back-issues, click here.
To join/renew your membership online, click here.
I wish to make a purchase from your online shop
Please visit our shop, here - https://shop.forestandbird.org.nz/
How do I locate my local branch contact info?
For local branch contact details, please see the webpages for individual branches here (find yours in the list). Note our branches are run by local volunteers, not staff. Please refer to the contact details above for personal detail updates, membership queries, and donations - these are not administered by branches.